Privacy Policy
updated May 22,2018
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE.
By using www.ddgprints.com, you are consenting to this Privacy Policy.
This Privacy Policy explains how information about you is collected, used and disclosed by Divine Design Graphics LLC. This Privacy Policy applies to information we collect when you use “Services”, or when you otherwise interact with us. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our website or by sending you a notification). We encourage you to review our Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, subscribe to a newsletter or email list, participate in an event, survey, contest or promotion, make a purchase, communicate with us via third-party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, password, postal address, phone number, gender, date of birth, occupation, employer information, photo, payment information (such as your credit or debit card and billing address), preference or interest data, and any other information you choose to provide.
If you provide an email address to invite a friend to participate in the Services, we will collect that email address and use it to send your friend such an invitation.
By providing us with your data, you warrant to us that you are over 13 years of age.
Information We Collect Automatically
When you access or use our Services, we may automatically collect information about you, including:
Log Information:
We collect log information about your use of the Services, including your Internet Protocol (“IP”) address, web request, access times, pages viewed, web browser, links clicked and the page you visited before navigating to the Services.
Mobile Device Information:
We collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications.
Information Collected by Cookies and Other Tracking Technologies:
We and our service providers use various technologies to collect information, including cookies and web beacons.Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your account through a third-party social media site, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media site; we may also collect information about you when you post content to our pages/feeds on third-party social media sites.
Use of Information
We may use information about you for various purposes, including to:
- Provide, maintain, improve and promote our products and services;
- Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts;
- Send you technical notices, updates, security alerts, and support and administrative messages;
- Respond to your comments, questions and requests, and provide customer service;
- Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by Company and others, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
- Facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;
- Link or combine with information we get from others to help understand your needs and provide you with better service; and
- Carry out any other purpose for which the information was collected.
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
- With vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;
- When you participate in the interactive areas of our Services, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Company or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
- With your consent or at your direction.
Social Sharing Features
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Advertising and Analytics Services Provided by Others
We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Divine Design Graphics LLC and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital AdvertisingAlliance, please visit www.aboutads.info/choices.
Security
Divine Design Graphics LLC takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
In compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Your Choices
Account Information
You may review, correct or modify information maintained in your online account at any time by logging into your account and updating your profile information or by emailing us at kristin@ddgprints.com. If you wish to delete or deactivate your account, please email us at kristin@ddgprints.com, but note that some information you provide through the Services may continue to be accessible (e.g., comments you submit through the Services) and that we may continue to store information about you as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our Services.
Promotional Communications
You may opt out of receiving promotional communications from us by following the instructions in those communications or by sending an email to kristin@ddgprints.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Contact Us
If you have any questions about this Privacy Policy, please contact us at
kristin@ddgprints.com
Terms of Service
Additional Changes Not Included In Estimated Cost:
The Client understands that the estimate cost may not be applicable if additional changes or features have been introduced during the project and approved by the Client. The Client agrees, that if changes are made or other work and design fees that were not covered by in the original estimated cost invoice, to pay in full a separate invoice with the additional costs.
Third Party Content:
Clients are welcome to provide photos or purchase royalty-free (stock) images provided that they are responsible for complying with license agreement(s) and photography copyrights and does not violate the patent, copyright, trade secret or other property right of any person, firm or entity. The Client grants Divine Design Graphics a non exclusive, nontransferable license to use, reproduce, modify, display and publish the Client Content solely in connection with the work for them under this Agreement and their limited promotional uses as allowed by this Agreement. Neither the Designer nor Divine Design Graphics will be liable from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand, or action by a third party provided by the Client. Client is responsible for complying with U.S. Copyright Law – even if the client lives outside the U.S. Failure to comply may result in legal action. The Client also affirms and represents that this Agreement does not conflict with any other contract, agreement or understanding to which they are a party.
Delays/Completion/Delivery of Project:
Any alteration or deviation from the original agreement, involving extra costs will be executed only upon approval with the Client. Any delay in the completion of the Project due to actions or negligence of client, unusual transportation delays, unforeseen illness/injury, third party delays, acts of God, or any other external forces beyond the control of the Designer, shall entitle Divine Design Graphics to extend the completion/delivery date, upon notifying the Client, by the time equivalent to the period of such delay.
Terms/Cancellation of Project:
This Agreement shall commence upon the Effective Date and shall remain effective until the Services are completed and delivered.
The Client shall not unreasonably withhold acceptance of, or payment for the project. If, prior to completion of the Project, the Client observes any nonconformance with the design plan, the Designer must be promptly notified, allowing for necessary corrections. Rejection of the completed project or cancellation during its execution will result in forfeiture of deposit and the possible billing for all additional labor or expenses to date. All elements of the project must then be returned to the Designer. Any usage by the Client of those design elements will result in appropriate legal action. The Client shall bear all costs, expenses, and legal fees in any action brought to recover payment under this contract. Client will have the right to terminate this Agreement if the Designer at Divine Design Graphics fails to complete the Project within 60 days of the signing of this Agreement or if, through illness or injury, or events beyond her control, it causes a delay of more than 60 days from the agreed delivery date. The Client understands that they cannot claim any additional expenses, or damages based on the failure of the Designer at Divine Design Graphics to complete the project.
Client Responsibilities:
Client acknowledges that they shall be responsible for performing the following in a reasonable and timely manner:
(a) coordination of any decision-making with third parties other than the Designer;
(b) provision of Client Content in a form suitable for reproduction or incorporation into the Deliverables without further preparation, unless otherwise expressly provided in the Estimated Cost;
(c) approving design artwork and changes in a timely manner to stay on track with the completion date; and
(d) final proofreading and in the event that Client has approved Deliverables but errors, such as, by way of example, not limitation, typographic errors or misspellings, problems with the photo quality and/or layout remain in the finished product, Client shall incur the cost of correcting such errors. We will however, gladly compensate the Client, upon return within 10 days, if the Deliverables are defective.
Ownership Rights/Reproduction of Work:
Rights For Logos:
Logo ownership rights are transferred to the Client upon final full payment for the completed project. The designer at Divine Design Graphics owns all of the concepts/preliminary designs created before the Client selects the final design(s), except for elements in those concepts that are incorporated into the final design(s) that are deliver to the Client. Final native files includes: EPS or AI, PSD, JPG and PNG in print and web resolution. The Client assumes full reproduction rights in all media forms without restrictions of any kind.
Please understand that it is up to the Client to copyright the logo (http://www.copyright.gov) after final payment. lt is also up to you to do a trademark search and federal trademark registration if you want to register your logo as your company trademark. (Start here to learn more about trademarks: http://www.uspto.gov/main/trademarks.htm )
Ownership Rights For All Other Designs:
For any non-logo design(s) that we create for you, Divine Design Graphics gives you the following rights:
Divine Design Graphics hereby grants to the Client the exclusive, perpetual and worldwide right and license to use: For in office print from JPG or PNG files, online/interactive, and/or three-dimensional media. The rights granted to Client are for usage of the Final Art in its original form only. Client may not alter, crop, distort, manipulate, reconfigure, mimic, animate, share, or create derivative works or extract portions or in any other manner, the Final Art. If you want to purchase a right that’s not listed in this paragraph ie: the native file, we can negotiate a separate license for such additional rights, for a separate fee.
The Designer at Divine Design Graphics retains ownership rights of all original artwork, in any media, including digital files, whether preliminary or final for the purpose of design competitions, future publications on design, educational purposes and the marketing of the designer’s business. Where applicable the Client will be given any necessary credit for usage of the Project elements.
Privacy Policy
Your personal information and any information you share with me is confidential, kept private and will never be shared with third parties.
Legal Notice
All rights are reserved. This website and its entire contents, including but not limited to all artwork, design and text is protected under the United States and International Copyright Laws. No material of this website may be reproduced electronically or in print, or distributed without the expressed written consent of Divine Design Graphics. Under no circumstances may any graphics or pictures be duplicated for use on another web page, either by downloading from the website(s) during the period of time it is posted online or from any other page on the Divine Design Graphics web site, or by duplicating from the email of the proof provided to the customer in the proofing stage. Use of any of these components for any other purpose is expressly prohibited.